FAQ

Need further help? Please contact us directly via the Contact page.

 

Why does the checkout revert back to Australian dollars (AUD)?

Currently our checkout can only support one currency, however you are able view and add items to your cart in your local currency. Contact us if you have any questions.

 

What's Afterpay?

Afterpay offers an interest-free payment option for your purchases online. Buy what you want today and pay it off in four fortnightly equal instalments.

To Make A Purchase Using Afterpay You Will Need:

  • An Australian Visa or MasterCard credit card or debit card. Afterpay does not accept any prepaid cards.
  • To be over 18 years of age
  • An Australian residential address
  • An Australian billing & delivery address

See Afterpay's full terms and conditions here.

 

How do I order a bespoke snare or kit?

Fill out our Quote Form or email us to discuss your specs. From there we will organise and process your order.

 

Do you have any in stock drums?

We sure do! Check out our In stock Drums page to see what is currently available.

 

Where can I buy Evetts Drums?

Currently we deal directly with our customers. There are select stores which carry a selection of our drums, contact us for more details.

 

Do I need a deposit?

Yes, all bespoke orders need a 50% deposit to enter production. The remaining 50% is due on completion.

 

How long will my order take?

Lead times for Bespoke orders vary depending on specifications, availability of materials and production schedules at the time of ordering. As a general rule Bespoke snare drums take between 8-12 weeks and drum kits take between 12-16 weeks.

 

Can I change my specs after I pay the 50% deposit?

Once you place a Bespoke order with us we order the materials and parts needed to build your drums. Because of this we are unable to accept changes to your order once the deposit is paid.

 

Do you colour match?

Due to the nature of materials we work we are unable to guarantee exact pantone colour matches. Contact us to discuss in more detail.

 

Do you ship internationally?

We sure do! We ship worldwide all the time. Please see the Shipping Information page for more information.

 

Do you offer endorsement deals?

Currently we do not offer official endorsements. We love working with and supporting the drummers who chose to play and support our drums. Every drummer we work with gets the same attention and respect that they deserve.

 

Do my drums come with a warranty?

Yep, all Evetts drums are covered by our 12 month warranty. Please click here for more information.

 

Can I visit the workshop?

We take customer visits by appointment only.